Allied Founders: Surviving Internationally
(5 pages of text)
On June 25, 2014, the director of marketing and development at Allied Founders Pvt. Ltd., a company that operated out of Belgaum in India, was analyzing various problems associated with his company’s management approach. The director was considering a change from the company’s system of breakdown maintenance to a new information system of preventive maintenance. While executing its first international export order, the company faced several challenges related to production delays, mainly due to poor equipment maintenance. To plan for his company’s future in the international market, the director proposed adopting preventive maintenance as a solution, but he was unsure whether to use traditional means (i.e., manual record keeping) or implement a new information system. He was concerned about the issues that could arise from the change, including resistance from employees worried about job loss, providing the necessary training, and exposing the company to other risks.
This case is suitable for postgraduate programs in management and industrial management for information technology in business courses. The case can also be used to discuss the issues and challenges faced by family-run businesses. After completion of this case, students will be able to
- discuss how information systems act as a business enabler in the context of small and medium enterprises and internationalization;
- evaluate the preventive maintenance approaches of manual methods versus using information systems; and
- decide whether to develop or to acquire an information system.
India, Small, 2014
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