Ivey Publishing
Norwood WaterWorks, EMCO Corporation: Changing the Culture
Product Number:
9B16C030
Publication Date:
10/06/2016
Revised Date:
10/06/2016
Length:
12 pages (7 pages of text)
Product Type:
Case (Field)
Source:
Ivey
In September 2006, the general manager at Norwood Waterworks (Norwood) was faced with a difficult situation. Since his original employer, EMCO Corporation (Emco), acquired Norwood, he had been tasked with trying to turn around the new acquisition. Like Emco, Norwood was a distributor of building products and equipment in the waterworks industry. The company had three locations, all in Alberta. However, the general manager soon discovered that Norwood was suffering due to a poor organizational culture. Employees were unmotivated, overpaid, and complacent. He needed to communicate—clearly and effectively—that the Emco culture was here to stay, and that the Norwood employees needed to find a way to change the way they operated.
Learning Objective:
Using the case, students will develop the ability to do the following:
  • pinpoint issues that must be resolved, and understand the connections among/between them;
  • identify the difficulties inherent in bringing about change; and
  • develop a workable plan to carry out changes.
    Issues:
    Disciplines:
    Organizational Behaviour/Leadership,  Entrepreneurship
    Industries:
    Wholesale Trade
    Setting:
    Canada, Large, 2006
    Intended Audience:
    Undergraduate/MBA
    Price:
    $5.30 CAD / $5.00 USD Printed Copy
    $4.50 CAD / $4.25 USD Permissions
    $4.50 CAD / $4.25 USD Digital Download
    You Might Also Like...

    Save In: