Ivey Publishing
WaterCo Customer Information and Billing System (A) (Simplified Chinese)
Product Number:
9B16EC003
Publication Date:
03/21/2016
Revised Date:
03/21/2016
Length:
3 pages
Product Type:
Case (Pub Mat)
Source:
Ivey/Beedie
WaterCo's new customer information and billing system (CIBS), its largest information technology (IT) project ever, was over-budget and very late, with no end in sight. In the (A) case, the board of directors must decide what action to take with regards to management's actions, and regarding the project contractor. The (B) case, 9B16E004, outlines what happened afterwards. The cases span a 10-year period from inception to litigation. The case is useful as a tool to explore governance issues at the board and senior management levels as they pertain to enterprise risk management and IT risk.
Learning Objective:
The purpose of this case is to explore and define the role of the board in IT decisions. It is aimed primarily at senior MBA students, executives in non-degree programs, board directors and executive MBA courses. Given their youth and relative inexperience, this case is not suitable for students in undergraduate courses or pre-experience MBA programs.
Issues:
Disciplines:
International,  Information Systems
Industries:
Utilities
Setting:
Large, 2012
Intended Audience:
MBA/Postgraduate
Price:
$4.25 CAD / $4.25 USD Printed Copy
$3.75 CAD / $3.75 USD Permissions
$3.75 CAD / $3.75 USD Digital Download
Associated Materials
Use With: 9B16E003 (3 pages)
Supplements: 9B16E004 (3 pages) 9B16EC004 (3 pages)
You Might Also Like...

Save In: