British National Health Service Reform
(10 pages of text)
In 2012, a highly controversial bill was passed that called for major reform and restructuring of Britain’s government healthcare system, the National Health Service. Public opinion of the reform was both highly polarized and volatile. The Secretary of State for Health faces two tasks: addressing key issues to ensure successful implementation of the reforms and developing a plan to ensure both long-term and short-term success.
- To develop an understanding of the various stakeholders involved in large-scale healthcare decisions, including their competing values and their power dynamics.
- To examine the issues of leading change in a healthcare context, and to develop strategies to overcome the healthcare sector’s change-resistant barriers.
- To critically examine the benefits and risks of privatization in healthcare to patients, practitioners and health systems.
This case is suitable for use in courses on healthcare management, healthcare system sustainability, healthcare reform, healthcare system leadership and innovation, stakeholder management, leading change, government policy and change management.
Health Care Services
United Kingdom, Large, 2012
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