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Ivey Publishing
Hill & Knowlton: Knowledge Management
Product Number:
9B04E003
Publication Date:
03/04/2004
Revised Date:
10/09/2009
Length:
15 pages
Product Type:
Case (Field)
Source:
Ivey
Hill & Knowlton is a division of one of the world's largest communication services group. Tagging e-mail communications to support knowledge management codification and connection strategies is an important issue for managers. Issues related to privacy and performance need to be considered. The worldwide director of knowledge management at Hill & Knowlton needs to assess the degree to which tagging should be enforced in a communication services organization that supports numerous clients around the world.
Issues:
Knowledge Based Systems; Communications; Knowledge Management; Leveraging Information Technology
Disciplines:
International,  Information Systems
Industries:
Administrative, Support, Waste Management and Remediation Services
Setting:
Canada, Large, 2003
Intended Audience:
Undergraduate/MBA
Price:
$3.95 CAD / $3.95 USD Printed Copy
$3.40 CAD / $3.40 USD Permissions
$3.40 CAD / $3.40 USD Digital Download
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