Ivey Publishing
Sprint - La Conexion Familiar (B)
Product Number:
9A97C002
Publication Date:
03/21/1997
Revised Date:
02/03/2010
Length:
5 pages (5 pages of text)
Product Type:
Supplement
Source:
Ivey
Management is faced with a broad range of opposition and criticism after closing the telemarketing operation. Labor organizations force legal proceedings, the primary telecommunications workers union in Mexico demands action under the Labor Side Agreement of the North American Free Trade Agreement and, ultimately, a court ruling demands that the company rehire and compensate employees displaced by the closure of the operation. This case was written to accompany Sprint - La Conexion Familiar (A), case 9A97C001.
Learning Objective:
  • This case can be taught in an Industrial Relations course in the context of lessons regarding the organizing process and employer unfair labor practices.
  • It can also be used in a Strategy course to explore issues concerning managerial action in the context of significant constraints.
  • This case could also be used in a Global Environment of Business or Business-Government Relations course to explore the impact of extranational institutions on management decision making.
Issues:
Disciplines:
Organizational Behaviour/Leadership,  International
Industries:
Information, Media & Telecommunications
Setting:
USA, Large, 1994
Intended Audience:
Undergraduate/MBA
Price:
$3.15 CAD / $3.10 USD Printed Copy
$2.65 CAD / $2.62 USD Permissions
$2.65 CAD / $2.62 USD Digital Download
Associated Materials
Use With: 9A97C001 (9 pages)
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