First Fidelity Bancorporation (A)
(12 pages of text)
First Fidelity Bancorporation, a holding company for eight independent banks in the New Jersey and Pennsylvania areas, was going through a major restructuring and rationalization in response to serious financial problems, threats of regulatory control and changing market demands. In this reorganization, the head of corporate operations and systems was considering ways to facilitate the restructuring. He was seriously considering outsourcing as an alternative way to manage the internal information systems. The case explores the simple economics behind an outsourcing strategy and the complicated technical, political and cultural rationalization of a hierarchical, independent organization into a centrally-managed operation. Follow-up cases First Fidelity Bancorporation (B): Selecting an Outsourcing Vendor
and First Fidelity Bancorporation (C): Managing an Outsourcing Relationship With EDS
- To explore both the economics and strategic implications behind a potential outsourcing decision.
- To examine the complicated technical, political, and cultural factors involved in transforming and rationalizing a hierarchical holding company of independently managed business units into an integrated centrally managed firm.
Finance and Insurance
USA, Large, 1990
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