Broadband-X: Enterprise Resource Planning Implementation
(7 pages of text)
Broadband-X, is a small-sized electronic contract manufacturing company. The company had been using QuickBooks accounting package and Excel sheets to manage its processes. As the company grew, Brian, the owner, noticed that the current model was not capable of efficiently managing the production processes and decided to acquire an enterprise resource planning (ERP) package. Brian tried to implement the system employing its current human resources. However, he realized that ERP implementation required a company-wide change management effort. Brian hired Zayan Preet to champion the ERP implementation project. Preet analyzed the system, conducted interviews to figure out the issues and the priorities, and began working on an implementation strategy and a project plan.
This exercise is intended for use in undergraduate- and graduate-level courses on management information systems / information management, Enterprise applications / ERP systems, Managing information (IT) projects, Project management (ideally in a business curriculum), and developing a project plan. This exercise is a good example of implementing enterprise software in a small-sized manufacturing company. After working through this exercise, students will be able to do the following:
- Discuss the main motives of why companies implement ERP systems.
- Compare strategies for acquiring IT applications.
- Understand the challenges and risks faced while implementing enterprise software.
- Develop a project plan.
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