Ivey Publishing
London Public Library
Product Number:
9B07B005
Publication Date:
05/06/2008
Length:
14 pages (6 pages of text)
Product Type:
Case (Field)
Source:
Ivey
The chief executive officer (CEO) of the London Public Library (LPL) had developed and had begun to implement a strategic plan to improve the LPL. The strategic plan was based on a balanced scorecard. The four perspectives measured by the balanced scorecard were: the community perspective, the internal processes perspective, the organizational readiness perspective and the financial perspective. With two years before the deadline to achieve the plan, the CEO had to decide on what she would focus next.
Issues:
Disciplines:
Accounting
Industries:
Public Administration,  Social Advocacy Organizations
Setting:
Canada, Medium, 2007
Intended Audience:
Undergraduate/MBA
Price:
$5.30 CAD / $5.00 USD Printed Copy
$4.50 CAD / $4.25 USD Permissions
$4.50 CAD / $4.25 USD Digital Download
Associated Materials
Supplements: 7B07B005 (157 KB)
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