Maruti Suzuki India Limited - Industrial Relations (B)
(5 pages of text)
After a series of strikes in its Manesar manufacturing plant in 2011, Maruti Suzuki India Limited is beginning to recover from the after-effects of the strike. Amid this tense atmosphere, a minor brawl breaks out between supervisors and workers, then escalates into full-scale violence and arson, which results in the death of the plant’s general manager of human resources. The company locks down the plant, and law enforcement agencies initiate criminal proceedings against the workers. The incident raises serious questions about industrial relations at the plant and, in particular, the suitability of the Japanese management style in the Indian context.
See A case 9B13C009
- Assessing the appropriateness of the workers’ demands for a wage hike.
- Evaluating the company’s handling of the social aspects of shop-floor management.
- Examining the incident of violence in light of relevant provisions of the Trade Unions Act, 1926.
- Managing a diverse cultural landscape in an international setting.
- Assessing the suitability of the Japanese management style in the Indian context.
India, Large, 2012
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