Virtual Teams at Ivey
(5 pages of text)
A student has just completed the first day of an Executive MBA program. He had completed his undergraduate business degree more than a decade earlier and now ponders how to best tackle the demanding program workload, while continuing to fulfill his commitments both at work and in his personal life. Even greater, though, are the challenges of effectively communicating and coordinating schoolwork assignments with his seven-person "virtual" learning team. The teaching note provides a Virtual Team Characteristics Framework to highlight the critical variables associated with effective virtual team outcomes.
This case is intended to help students meet the communication challenges of teamwork by introducing a set of popular synchronous and asynchronous communication tools, storage solutions and project management approaches. The case is immediately valuable for student-centred experiential learning programs that rely on team-based project deliverables. The learning value also provides practical applicability for effective virtual team management in business settings.
Canada, Small, 2012
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