Ivey Publishing
Green Hills Hospital: Leading Change Management (Simplified Chinese)
Product Number:
9B12CC037
Publication Date:
07/05/2013
Length:
11 pages (9 pages of text)
Product Type:
Case (Gen Exp)
Source:
Ivey
The case presents a change initiative at a large health care facility that aims to maximize shareholder value by introducing lean health care. While change management performance can be measured in financial terms, what happens when a mishandled change initiative starts to endanger the lives of patients?
Learning Objective:
  • To apply Kotter’s eight-step change process and Toyota’s lean manufacturing methods in an active hospital setting.
  • To observe symptoms, use inductive reasoning to illustrate core problem areas, diagnose causes of failure and suggest alternative courses of action.
  • To understand the Asian background and the interrelationships between multi-faceted Asian cultures and their respective workplace paradigms and management styles demonstrates the complexity of change initiatives in Asia.
Issues:
Disciplines:
Organizational Behaviour/Leadership,  International
Industries:
Health Care Services
Setting:
Asia, Large, 2011
Intended Audience:
Undergraduate/MBA
Price:
$4.25 CAD / $4.25 USD Printed Copy
$3.75 CAD / $3.75 USD Permissions
$3.75 CAD / $3.75 USD Digital Download
Associated Materials
Use With: 9B12C037 (11 pages)
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