Patricia Coulter's Dilemma (A)
(5 pages of text)
A graduating fourth-year HBA student faces an ethical dilemma as she struggles to decide which one of two job offers to accept. The situation is complicated by the fact that she has received an exploding offer from one firm and she must respond to it on the same day as she participates in a final-round interview with the other firm. The stakeholders in this case include the student, the two firms, the university and its career-management program, and the other graduating students in the HBA program. The (B) case 9B13C021
is set about two weeks later, when Patricia Coulter is wrestling with another decision.
These cases were written for a course, or section of a course, on ethics. Such courses might include ones in organizational behaviour, service management or managing professional service firms.
Canada, Small, 2011
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