Motivated Reasoning, Leadership and Team Performance
(7 pages of text)
This case revolves around the experiences of an MBA student at an Indian business school. The student is dynamic, capable and intent on high achievement, but his pursuit of recognition eventually hampers his and his team’s learning and performance. The case is based on an event that happens within a course on organizational behaviour where the student makes a major mistake in his analysis of a case due to his need to demonstrate his competence and validate himself. This hurts his and his team’s performance on an assigned task. After the event, the student and his team members reflect on the events that led to this mistake. They also take the Myers-Briggs Type Indicator (MBTI) and the Fundamental Interpersonal Relations Orientation - Behavior (FIRO-B) assessments to determine their personality preferences and interpersonal needs that might have influenced the team’s functioning.
This case can be used in modules on personality, motivation, perception, decision-making, group dynamics, learning and performance. Students would typically be able to identify very closely with the characters and relate the case to their own experiences of personality and group dynamics and the costs of impression management and self-validation goals. The objectives of the case include the following:
- Support discussions around motivational issues that may lead to errors in cognitive processes.
Explore issues related to impression management and the pursuit of self-validation goals.
- Facilitate a discussion about the concepts of ontological insecurity, existential anxiety and primary inferiority.
- Support discussions of group dynamics around the concepts of work group and assumption group and around personality and interpersonal needs in groups according to the MBTI and FIRO-B frameworks.
India, Large, 2012
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