Margaret Jefferson: Performance Issue at a Performing Arts Company (A)
(3 pages of text)
This case series describes a general manager’s decision of whether to fire an employee at a performing arts company. The scope of the case includes the organization of the company, the decision to hire the employee, his performance, and the decision to end the employment relationship. The general manager’s selection practices are described, and two role-playing exercises are included.
- To illustrate typical hiring practices in small organizational settings, including elements of best practice and exceptions that may occur.
- To show the interdependence of hiring, performance management, and exit decisions.
- To build awareness of the emotional content of firing decisions, and to show how procedures may be implemented to protect an organization’s interests while treating employees with dignity and respect.
Arts, Entertainment, Sports and Recreation
Canada, Small, 2010
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