Ivey Publishing
Riverside Hospital's Pharmacy Services
Product Number:
9B11D014
Publication Date:
01/31/2012
Revised Date:
02/06/2014 (Data)
Length:
16 pages (15 pages of text)
Product Type:
Case (Gen Exp)
Source:
Ivey
Riverside District Memorial Hospital is a small rural hospital that must work within an operational budget that is determined by the Ministry of Health and Long Term Care. This case identifies the emergence of concerns for patient safety related to medication administration, and the challenges of ensuring that professional services are maintained by the pharmacy department to serve patients admitted to hospital. The chief nursing executive must decide what steps should be taken to reduce medication errors, in the context of the complex relationships at Riverside.
Learning Objective:
The case focuses on the operational strategies for delivering pharmacy services in a rural hospital, including the processes related to dispensing and administering medications to patients, and the human resources strategy for attracting and retaining pharmacists to manage in-hospital services.
Issues:
Disciplines:
Operations Management,  Information Systems,  Organizational Behaviour/Leadership
Industries:
Health Care Services
Setting:
Ontario, Canada, Medium, 2009
Intended Audience:
Undergraduate
Price:
$5.30 CAD / $5.00 USD Printed Copy
$4.50 CAD / $4.25 USD Permissions
$4.50 CAD / $4.25 USD Digital Download
Associated Materials
Translations: French (18 pages) , Simplified Chinese (15 pages)
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