Hitting the Brick Wall: The Challenge of Finding More Food Services Workers
(6 pages of text)
The district manager of Sodexo was faced with the task of increasing the company’s staffing levels in its food-service operations within the Ontario Power Generation plant facilities. He knew his team was anxious about the prospect of hiring more food-service workers in order to deal with the anticipated increase in the number of customers served. Such a recruitment initiative would be challenging given the perception that all possible recruitment channels had already been explored.
This case study has been prepared for a recruitment and selection course either at the undergraduate or MBA level, and is intended for individuals with a basic background in human resource management. Teaching objectives include:
- To allow students to creatively recruit for a low-skilled position while recognizing a number of constraints.
- To allow students to appreciate the role that other human resource functions may play in the attractiveness of this position.
- To allow students the opportunity to apply key recruitment principles to the case.
Accommodation & Food Services
Canada, Large, 2010
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