Ivey Publishing
Canadian Air Transport Security Authority (CATSA)
Product Number:
9B06E018
Publication Date:
02/27/2007
Revised Date:
09/17/2009
Length:
10 pages (6 pages of text)
Product Type:
Case (Field)
Source:
Ivey
In March 2005, the vice-president and chief operating officer of the Canadian Air Transport Security Authority (CATSA), was thinking about how to best harness the business intelligence (BI) system that CATSA had implemented. From its creation in 2002, CATSA had developed an organizational structure with more than 200 managers overseeing 4,000 screening officers. In June 2003, a BI solution was developed and, in 2004, the solution was launched. The vice-president wanted to know whether his team could anticipate and manage the changes that the new BI system would trigger.
Issues:
Disciplines:
Information Systems
Industries:
Public Administration
Setting:
Canada, Large, 2005
Intended Audience:
MBA/Postgraduate
Price:
$5.30 CAD / $5.00 USD Printed Copy
$4.50 CAD / $4.25 USD Permissions
$4.50 CAD / $4.25 USD Digital Download
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