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Ivey Publishing
Mercedes-Benz USA: Investing in IT Infrastructure
Product Number:
9B06E003
Publication Date:
01/13/2006
Revised Date:
09/17/2009
Length:
10 pages
Product Type:
Case (Field)
Source:
Northeastern University
The national manager for technical training at Mercedes-Benz USA, is considering using streaming media and distance learning as a supplement to class-room based education, but is concerned that this innovative and risky IT investment could have a negative affect on the company's quality reputation. He needs to evaluate the viability of the e-learning option, including selecting between two vendors, Microsoft and Real Networks. This case provides students with an opportunity to develop a methodology based on capital budgeting analysis for evaluating and executing IT investments. The case is particularly valuable for helping students to consider the risks related to the execution of IT investments, even when an investment has a high ROI. Supplement material, Implications of Streaming Media: A Technical Note, product 9B06E002 is available.
Issues:
Automotive; Telecommunication Technology; Computer System Implementation; Financial Analysis; Northeastern
Disciplines:
Information Systems
Industries:
Retail Trade
Setting:
United States, Large, 2001
Intended Audience:
Undergraduate/MBA
Price:
$3.95 CAD / $3.95 USD Printed Copy
$3.40 CAD / $3.40 USD Permissions
$3.40 CAD / $3.40 USD Digital Download
Associated Materials
Use With: 9B06E002 (10 pages)
Supplements: 7B06E003 (21 KB)
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