Ivey Publishing
Canadian Tire Check-out Configuration
Product Number:
9B04D006
Publication Date:
06/24/2004
Revised Date:
10/09/2009
Length:
17 pages (8 pages of text)
Product Type:
Case (Field)
Source:
Ivey
Canadian Tire is a large automotive parts, sports and leisure, and home improvement retail store chain. With the rise in the number of large retail outlets, the company needed to look at ways to maintain and increase sales. Continuous improvements were made to store design and in-store operations. The vice-president of store planning and merchandising was evaluating checkout configurations. He needed to make his decision soon to avoid delaying the construction of four new test stores. He has three options; continue using the current tandem system, add self check-outs or switch to a single line configuration. He must analyze the three options to determine the benefits and trade-offs of each.
Issues:
Disciplines:
Operations Management
Industries:
Retail Trade
Setting:
Canada, Large, 2003
Intended Audience:
Undergraduate/MBA
Price:
$5.30 CAD / $5.00 USD Printed Copy
$4.50 CAD / $4.25 USD Permissions
$4.50 CAD / $4.25 USD Digital Download
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