Ivey Publishing
Metropolitan Maintenance: The Bell Canada Contract
Product Number:
9B03D001
Publication Date:
04/02/2003
Revised Date:
10/19/2009
Length:
9 pages (6 pages of text)
Product Type:
Case (Field)
Source:
Ivey
Metropolitan Maintenance is a small, locally owned janitorial service. For some time the company has been pursuing a large commercial contract, and the president has just been notified that they have been awarded the contract. Shortly after finding out the company has received the contract, he discovers that a number of employees at the site are unhappy and threatening to walk out. He must act quickly to resolve the conflict among the employees as the contract start date was only a week away.
Issues:
Disciplines:
Operations Management
Industries:
Other Services
Setting:
Canada, Small, 2002
Intended Audience:
Undergraduate/MBA
Price:
$5.30 CAD / $5.00 USD Printed Copy
$4.50 CAD / $4.25 USD Permissions
$4.50 CAD / $4.25 USD Digital Download
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