Ivey Publishing
Microsoft Security Response Center (A)
Product Number:
9B01E019
Publication Date:
07/25/2001
Revised Date:
12/18/2009
Length:
9 pages (4 pages of text)
Product Type:
Case (Field)
Source:
Ivey
Microsoft Security Response Center (MSRC) is a key component of the security infrastructure for Microsoft, the large, internationally known software manufacturer. The program manager of the center has been informed by a hacker of a potentially damaging security vulnerability in a piece of Microsoft's Internet server software. Neither the hacker nor MSRC knows for sure if systems using the software have been compromised, but they do know that the vulnerability has been discussed in hacker news groups. The program manager must determine who should be told, what needs to be done and when. This case and the accompanying Microsoft Security Response Center (B) and (C) cases (products 9B01E020 and 9B01E021) look at the strategy to solve the problems and deal with any possible public relations issues that arise from it.
Issues:
Disciplines:
Information Systems
Industries:
Administrative, Support, Waste Management and Remediation Services
Setting:
United States, Large, 2000
Intended Audience:
Undergraduate/MBA
Price:
$4.25 CAD / $4.25 USD Printed Copy
$3.75 CAD / $3.75 USD Permissions
$3.75 CAD / $3.75 USD Digital Download
Associated Materials
Supplements: 9B01E020 (1 page) 9B01E021 (1 page)
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