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Ivey Publishing
Café D. Pownd
Product Number:
9B00D007
Publication Date:
05/02/2000
Revised Date:
01/08/2010
Length:
7 pages
Product Type:
Case (Field)
Source:
Ivey
An assistant manager of a university student residence is aware that there are capacity and service problems in the cafeteria. Long waits in line were common, and he hoped to propose some improvements to residence management, preferably ones with no major investments or disbursements involved.
Issues:
Service Operations; Queuing Theory; Simulation
Disciplines:
Operations Management
Industries:
Accommodation & Food Services
Setting:
Canada, Small, 1999
Intended Audience:
Undergraduate/MBA
Price:
$3.95 CAD / $3.95 USD Printed Copy
$3.40 CAD / $3.40 USD Permissions
$3.40 CAD / $3.40 USD Digital Download
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