LoginLogin RegisterRegister
Ivey Publishing
Longxi Machinery Works - Quality Improvement (A)
Product Number:
9A98D001
Publication Date:
04/27/1998
Revised Date:
01/27/2010
Length:
17 pages
Product Type:
Case (Field)
Source:
Ivey
The assistant engineer in the Thermal Treatment Department of a state-owned enterprise in China has received approval for the formation of a new quality control group to reduce the high defect rate of a critical part. The total quality concept is presented within the context of a specific quality problem, which encourages students to both assess the company's quality system and apply quality improvement tools to this particular problem. This case is the first of a three part series that applies the principles and tools of total quality management in a Chinese setting. This case can either be used independently or in combination with the (B) case, 9A98D002 and (C) case, 9A98D003.
Issues:
China; International Business; Quality Management; Production Processes; Operations Management
Disciplines:
International,  Operations Management
Industries:
Manufacturing
Setting:
China, Medium, 1996
Intended Audience:
Undergraduate/MBA
Price:
$3.95 CAD / $3.95 USD Printed Copy
$3.40 CAD / $3.40 USD Permissions
$3.40 CAD / $3.40 USD Digital Download
Associated Materials
Supplements: 9A98D002 (6 pages) 9A98D003 (3 pages)
Translations: Spanish (19 pages) , Traditional Chinese (22 pages) , Simplified Chinese (16 pages)
You Might Also Like...

Save In: