Sprint - La Conexion Familiar (A)
(8 pages of text)
Management must decide what action to take with a small telemarketing operation that is about to vote on union representation. If employees vote in favor of a union, the operation would become the first business unit to be represented by a union. Closure of the plant is an option to be considered. The mostly Hispanic workforce becomes an additional consideration in the (B) case, 9A97C002.
- This case can be taught in an Industrial Relations course in the context of lessons regarding the organizing process and employer unfair labor practices.
- It can also be used in a Strategy course to explore issues concerning managerial action in the context of significant constraints.
- This case could also be used in a Global Environment of Business or Business-Government Relations course to explore the impact of extranational institutions on management decision making.
Information, Media & Telecommunications
USA, Large, 1996
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