Ivey Publishing
Sprint - La Conexion Familiar (A)
Product Number:
9A97C001
Publication Date:
03/20/1997
Revised Date:
02/02/2010
Length:
9 pages (8 pages of text)
Product Type:
Case
Source:
Ivey
Management must decide what action to take with a small telemarketing operation that is about to vote on union representation. If employees vote in favor of a union, the operation would become the first business unit to be represented by a union. Closure of the plant is an option to be considered. The mostly Hispanic workforce becomes an additional consideration in the (B) case, 9A97C002.
Learning Objective:
  • This case can be taught in an Industrial Relations course in the context of lessons regarding the organizing process and employer unfair labor practices.
  • It can also be used in a Strategy course to explore issues concerning managerial action in the context of significant constraints.
  • This case could also be used in a Global Environment of Business or Business-Government Relations course to explore the impact of extranational institutions on management decision making.
Issues:
Disciplines:
Organizational Behaviour/Leadership,  International
Industries:
Information, Media & Telecommunications
Setting:
USA, Large, 1996
Intended Audience:
Undergraduate/MBA
Price:
$4.25 CAD / $4.25 USD Printed Copy
$3.75 CAD / $3.75 USD Permissions
$3.75 CAD / $3.75 USD Digital Download
Associated Materials
Supplements: 9A97C002 (5 pages)
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