Ivey Publishing

Product Details

Public Services Canada (A): Mattie Johnsen
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Publication Date:
Revised Date:
8 pages (6 pages of text)
Product Type:
Case (Gen Exp)
Mathilde Johnsen was a highly motivated environmental systems engineer in the real property branch of Public Services and Procurement Canada. Johnsen advanced a job grade about every 18 months, and in 2016, she successfully applied to the management stream. In 2019, after completing an MBA, Johnsen pursued an opportunity in the executive stream of the civil service. Her past behaviour raised concerns for the selection committee, who decided that, rather than promote Johnsen, they would give her a one-year secondment in the executive position so they could assess her growth. Unfortunately, her inability to deal effectively with subordinates, peers, and superiors resulted in Johnsen’s effective demotion and transfer out of the department. Could this unfortunate career derailment have been avoided?
Learning Objective:
This case can be used in courses or modules on leadership, career development, and leadership development at the undergraduate and graduate levels. This three-part case series covers various key leadership development topics including career derailment, leadership development, coaching, mentoring, the importance of feedback, and managing careers. After working through the case and assignment questions, students will be able to
  • explain the need for reflection in the learning-to-lead process to develop self-awareness, which is essential to leadership development and performance;
  • outline the importance of coaching, mentoring, and feedback for developmental purposes and hence personal growth as a leader;
  • describe how to actively manage leadership careers and explain the importance of identifying what is needed to be successful in the next job or leadership position; and
  • identify the factors that contribute to career derailment.
Organizational Behaviour/Leadership,  Human Resource Management
Public Administration
Canada, Large, 2019
Intended Audience:
$5.30 CAD / $5.00 USD Printed Copy
$4.50 CAD / $4.25 USD Permissions
$4.50 CAD / $4.25 USD Digital Download
Associated Materials
Supplements: 9B21C006 (8 pages) 9B21C007 (3 pages)
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