All Women Recycling: Staffing Challenges During a Global Pandemic
(7 pages of text)
The owner of All Women Recycling, a small manufacturing business in South Africa, is perplexed after the dawn of the COVID-19 pandemic. She wonders how she should structure business operations to ensure the safety of her staff and meet business goals. She debates between a remote staffing model and a limited staffing model. There will be compensation changes in either approach. The entrepreneur wonders how she should manage employee concerns while continuing to run a profitable business.
This case is intended for use in graduate- or executive-level courses on human resource strategy, employee relations, or management. The case should also prove useful in relation to employee training and management development programs. After working through the case and assignment questions, students will be able to do the following:
- Evaluate different staffing strategies that businesses can adopt to ensure business continuity.
- Develop a change management plan by considering potential employee concerns.
- Discuss how human resource processes can be modified to support a new business strategy.
- Discuss a decision making approach to determine a course of action for AWR in the given context.
South Africa, Small, 2020
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