Juhi Warrier: Driving the Diversity Agenda at Revital Pharma Inc.
(6 pages of text)
Case (Gen Exp)
Juhi Warrier was a successful human resources (HR) professional with almost two decades of work experience across various industries. She had recently joined the Indian unit of Revital Pharma Inc. (Revital), a leading healthcare manufacturer based in the United States. Heading talent acquisition (TA), Warrier was hired to bring in a fresh perspective and drive change. As only the third female among the 200 leaders in senior management roles, gender diversity was among the top goals on her agenda. However, she was in for a shock, as not only did her ideas for revamping the TA process find no takers but she also had a hard time gaining acceptance as a woman who was a senior leader on the team. The case describes the challenges faced by Warrier in championing the diversity agenda at Revital, while navigating the personal battles of gaining acceptance as a leader. Various incidents described in the case reveal the gaps in the system and the ingrained biases in the company culture. As Warrier works through the system, she is often forced to compromise on her diversity goals. Warrier now faces the dilemma of whether she should re-evaluate her goals or keep striving for equal opportunities in the TA process. What can Warrier do to succeed as a leader and build an inclusive workplace?
The case can be used for undergraduate- and graduate-level management programs. The case is suitable for the discussion of topics such as leadership, gender diversity, and change management in courses such as organizational behaviour, HR management, diversity and inclusion, and TA. After working through the case and assignment questions, students will be able to
- appreciate the challenges faced by women leaders in the workplace;
- understand the issues associated with diversity hiring;
- identify mechanisms to drive diversity and inclusiveness in the workplace; and
- develop interventions at the personal and organizational levels to bring about acceptance to change.
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