Ivey Publishing
Cyberattack: The Maersk Global Supply-Chain Meltdown
Product Number:
9B19M022
Publication Date:
04/09/2019
Revised Date:
04/10/2019
Length:
16 pages (9 pages of text)
Product Type:
Case (Pub Mat)
Source:
Northeastern University
In 2017, the new chairman of A. P. Møller-Maersk confronted one of the worst cyberattacks in history, which crippled the company's vast global shipping network that accounted for nearly 20 per cent of global container shipping. NotPetya was a particularly virulent strain of ransomware that, within seconds, destroyed Maersks’s servers and personal computers around the world. Maersk's senior system administrators had warned the company that its network was vulnerable, but the necessary upgrades were never completed. How can the company recover from this devastating event? And how can it protect itself from cyberattacks in the future?
Learning Objective:
The case is suitable for undergraduate and graduate introductory strategy and international business courses, particularly those that emphasize technology and risk. The case is intentionally non-technical, focusing more on global business strategy; however, the case can be used as a starting point to help students understand the risks and challenges faced by companies that rely on Internet connectivity.
Issues:
Disciplines:
General Management/Strategy,  International
Industries:
Transportation and Warehousing
Setting:
Denmark; Ghana; Ukraine; United Kingdom; USA, Large, 2017
Intended Audience:
Undergraduate/MBA
Price:
$4.25 CAD / $4.25 USD Printed Copy
$3.75 CAD / $3.75 USD Permissions
$3.75 CAD / $3.75 USD Digital Download
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